The problem
Unwanted emails clutter your inbox, waste your time, and make it harder to find the messages that matter. Marketing emails, promotional blasts, and newsletters you never signed up for pile up faster than you can delete them.
Even after you unsubscribe, some senders keep emailing. Without a record of when you opted out and who ignored your request, it's hard to know what to do next.
Why it happens
Your email address may have been shared, sold, or leaked in a data breach. Once it's on a list, it can be sold to multiple senders who each add you to their campaigns.
The CAN-SPAM Act requires commercial senders to honor opt-out requests within 10 business days, but not all senders comply — and enforcement is difficult without a documented record.
What you can do
- 1Use the unsubscribe link if the email has one — legitimate senders must honor it
- 2Mark the message as spam in your email client so future messages are filtered
- 3Don't click links from senders you don't recognize
- 4Note the sender and date of each unwanted email before deleting it
How CivicShield helps
Check. Save. Opt Out. Track.
The four-step system for managing unwanted contact.
Check It
Analyze the message
Save It
Document the details
Opt Out
Record your action
Track It
Keep your history
Frequently asked questions
Does CivicShield filter my email?
No. CivicShield is not an email filter. It helps you document unwanted emails, track unsubscribe requests, and generate notices when senders don't honor them. Use your email client's spam filter alongside CivicShield.
What if I unsubscribe and they keep emailing?
Document each email with the sender and date. The CAN-SPAM Act requires commercial senders to honor opt-out requests within 10 business days. Repeat emails after that are worth tracking — CivicShield helps you build a record.
Can I track multiple senders?
Yes. CivicShield tracks all your unwanted contact across every sender in one organized dashboard, so you never lose track of who you've contacted and what happened.